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Change Management
Using a robust methodology and appropriate governance structures we ensure that the approach to change management is holistic, involves all key stakeholders, has key decision points and is supported by strong communication and engagement.
- Governance structure: Creating the governance structure appropriate to the size and complexity of the change. Identifying the change sponsor and change agent and mobilising the steering group
- Issue Identification: Using proven diagnostic tools to ensure that the real issues are been identified and prioritised
- Stakeholder management: Identifying and engaging with all key stakeholders both inside and outside the organisation and implementing interventions to align key stakeholders to the change
- Change impact: Use of proven tools to holistically describe the impact of change and the design of interventions required to successfully deliver the change within the agreed timelines
- Business Case: Identification of the resources (people and funding) required to deliver the change and the methods to be used to track the benefits
- Communications: Development of the communications approach and plan that will convey the key principles of the change tailored for specific audiences. We use assessment tools to determine the extent to which the change is being adopted